Livechat

It’s time companies’ shift to chatbots to provide better customer service. It could save around $174 billion amount across different industries and departments like insurance, financial service, customer service, and sales. A chatbot is a messenger bot or software linked to the Facebook page that intercepts the message which is sent to the page through […]

Live chat has just exploded. It is fast becoming a must-have tool for any company. Its usage has been doubling every year with more and more companies implementing it. But do you believe live chat to be the right decision for your business? Of course, one size doesn’t fit all. Different communication channels like phone,