This customer relationship management software includes different tools such as sales force automation, customer service automation, marketing automation, partner management and the lead management. The solution can be customized as per different business requirements. It includes the Pivotal mobile CRM, Pivotal UX, Pivotal sales, Pivotal emarketing and others. It is marketed as SaaS that can work on AWS and Microsoft Azure. The CRM can work on different operating systems such as Mac, Windows and Linux. The users of this solution include all- the SMBs and the large enterprises. It works on different devices such as android and IOS. Most of the Aptean CRM users are from Australia.
The solution is used in different industries such as financial services, healthcare insurance, manufacturing, training, medical device manufacturing and others. In marketing automation, this customer relationship management software includes almost 96% of the activities. It has six modules that help organizations in meeting their different needs. It helps in keeping the process streamlined and efficient. The solution provides good support to its users. The crucial features of the solution are dashboard, inventory management, inquiry management, email integration, field sales management and many more. It supports different payment methods that can be yearly, and monthly. The solution helps businesses thrive the right way. It supports the add-on features, third party, etc.
The benefits of using this solution are that it helps reduce the time taken for the research activities, and reveals the strength of the product for each of the software features. The limitations of this software are that sometimes it can take a longer time for implementation, but after that, it can lead to good customer satisfaction. The other limitation is while handling massive data, the processing speed might become slow. It provides the right insights through different reporting capabilities such as sales growth, profit and others.
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| Company Name | Share |
| Salesforce | 19.5% |
| SAP | 8.3% |
| Oracle | 5.5% |
| Adobe | 5.1% |
| Microsoft | 2.7% |
| Others | 58.9% |
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
|---|---|---|---|
| 8,170 | 8,170 | 4,552 | 5,298 |
| Company Name | Website | Address | Address 1 | City | State | Zipcode | Country | Phone Number |
|---|---|---|---|---|---|---|---|---|
| Colt Technology Services | www.colt.net | C*lt H*use, 20 G*eat E*ste*n St*eet | London | EC2A 3EH | United Kingdom | 44 2*7*9*39*0 | ||
| Australian Psychological Society | www.psychology.org.au | Level *3, 2*7 Co*lins S*re*t | Melbourne | VIC | 3000 | Australia | 61 3*66*3*00 | |
| Murray City Country Coast GP Training | www.mccc.com.au | PO Box 5*1* | Warrnambool | VIC | 3280 | Australia | 61 1*00*22*47 | |
| First American Financial Corporation | www.firstam.com | 1 F*rst Am*ri*an W*y | Santa Ana | CA | 92707 | United States | (7*4) 2*0-3**0 | |
| Polmarkus sp. z o. o. | www.polmarkus.com.pl | ul. W*sz*ńsk*ego *2 | Pyskowice | 44-120 | Poland | 48 32*0*91*0 |
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