PeopleSoft CRM is a part of Oracle’s PeopleSoft product suite which helps in managing customer relationship process. The key features which it has are customer analytics tool, relationship data warehouse, marketing tool to generate leads and increase sales, application tool, management tool for order and sales opportunity, CRM portal tool for aggregating and accessing CRM data. The software helps the companies to handle their relationship with the customers. It aligns the industry business processes, customer strategies, timeline, budget and user expectations for efficient customer relationship management. The software has an overall solution for delivering the best industry practices, flexible customer model, and integrated platform resulting in less customization, and configuration.
The customer strategies are planned and executed across different channels through intelligent actions. One can get access to view customer performance by planning a precise strategy with the help of this software. The performance can also be tracked in real-time basis giving a clear picture of the output. The benefits of PeopleSoft CRM integration are that it improves usability by 36 percent, performance by 30 percent, installment process faster by 49 percent and implementation time lesser by 26 percent. It helps in a profound understanding of the customers and maintaining a high standard of customer relationship management process by increasing and optimizing the operational efficiency.
| Company Name | Website | Revenue | Location |
|---|---|---|---|
| Condé Nast | www.condenast.com | $1 Billion | United States |
| Washington Metropolitan Area Transit Authority (WMATA) | www.wmata.com | $2 Billion | United States |
| Skillsoft | www.skillsoft.com | $567 Million | United States |
| Capella University | www.capella.edu | $319 Million | United States |
| Northern Trust Corporation | www.northerntrust.com | $6 Billion | United States |
| Company Name | Market Share |
| Salesforce | 19.5% |
| SAP | 8.3% |
| Oracle | 5.5% |
| Adobe | 5.1% |
| Microsoft | 2.7% |
| Others | 58.9% |
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
|---|---|---|---|
| 13,401 | 13,401 | 9,783 | 10,529 |
| Company Name | Website | Address | Address 1 | City | State | Zipcode | Country | Phone Number | Employee Size | Revenue Size (USD) | SIC Code | SIC Industry |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AT&T Inc | www.att.com | *08 *. *k**d *t*eet | Dallas | TX | 75202 | United States | (2*0) 8*1-4**5 | *54*00 | *90.5 B | 4813 | Telecommunications Company | |
| Bank of America | www.bankofamerica.com | 1*0 N T*yon *t*eet | Suite 170 | Charlotte | NC | 28202 | United States | (9*0) **5-*5*1 | *09*00 | *7.4 B | 6021 | National Commercial Banks |
| Citigroup Inc | www.citigroup.com | *66 5th *ven*e | New York | NY | 10103 | United States | (8*0) *74-9**0 | *09*00 | *1.4 B | 6211 | Investment Banking | |
| Sears, Roebuck and Company | www.sears.com | 3**3 Beve*ly *o*d | Hoffman Estates | IL | 60179 | United States | (8*7) 2*6-25** | *843 | *68.6 M | 5311 | Department Stores | |
| Wells Fargo | www.wellsfargo.com | D, 1 N Jeffe**on *ven*e | St. Louis | MO | 63103 | United States | (*14) 875-8**4 | *50*00 | *8.4 B | 6712 | Offices of Bank Holding Companies |
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