Spiceworks Customers List
Spiceworks is one of the effective ITSM software. It integrates well with the network monitoring, help desk, and others. The crucial features of the software are ticket collaboration, self-service, active directory, knowledge base, multi-site support and others. The support types of the tool are online and phone. Most of the customers that use this solution are small and medium-sized businesses. It is the right inventory solution that is even easy to implement.
Some of the benefits of Spiceworks are it keeps the database records of all the tickets. It also consumes less time. The solution can close and open the tickets under the different tabs. It has a built-in knowledge base, integrations with other tools, remote support, and others. The customization options are one of the greatest assets of this tool.
- Number of Companies Using Spiceworks – 10,518
- Total Contacts Available – 36,182
List of Companies that use Spiceworks
| Company Name | Website | Revenue | Location |
| Untangle Inc. | www.untangle.com | 8 Million | United States |
| Arhaus | www.arhaus.com | $721 Million | United States |
| ViewSonic Corporation | www.viewsonic.com | $304 Million | United States |
| Howard Brown | www.howardbrown.org | $5 Million | United States |
| J2 Global, Inc. | www.j2global.com | $5 Million | United States |
Companies Using Spiceworks, Market Share & Customers List
IT Management Software Market Share (in %)
| Company Name | Market Share |
| Nagios | 56.0% |
| Zabbix | 20.6% |
| ELK | 7.4% |
| Cadvisor, Prometheus, Grafana | 3.5% |
| Newrelic | 2.3% |
| Icinga | 1.9% |
| Site 24*7 | 1.2% |
| Cloud Watch | 1.2% |
| Influxdb, Grafana, Graphite | 1.2% |
| PRT G | 0.8% |
| Zenoss | 0.8% |
| AppDynamics | 0.8% |
| Sensu | 0.4% |
| Check_mk | 0.4% |
| EFK | 0.4% |
| Other | 1.1% |
Spiceworks Customers by Industry
| Company Name | Market Share |
| Computer Software | 26.5% |
| Hospital & Health Care | 16.5% |
| Information Technology and Services | 10.5% |
| Higher Education | 9.2% |
| Education Management | 9% |
| Construction | 6.3% |
| Financial Services | 5.6% |
| Civic & Social Organization | 5.6% |
| Retail | 5.5% |
| Computer Hardware | 5.4% |
Records Available by Segment
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
| 36,182 | 36,182 | 27,016 | 32,697 |
Companies Using Spiceworks (Sample Data)
| Company Name | Website | Country |
| Untangle Inc. | www.untangle.com | United States |
| Arhaus | www.arhaus.com | United States |
| ViewSonic Corporation | www.viewsonic.com | United States |
| Howard Brown | www.howardbrown.org | United States |
| J2 Global, Inc. | www.j2global.com | United States |
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