Intercom is the live chat system and has three modules such as the on-boarding module, live chat module, and the educational module. The software helps the user gain more information about the service via the right interaction with the representative, which further leads to conversion.
This software helps in the right customer relationship. It is a single tool that helps and gives the right support to the user at every step of the journey. The chat software targets the customers with the best chat message; when you have this communication flow, the customer would have your brand on top of their minds. Intercom has the business messenger and the support funnel for conversations. This software can help organizations capture leads details precisely, thus increasing the leads in the process. The intercom live chat is one of the fine examples of the contextual marketing process. This option can pop up on the website page as soon as the customer visits your website. The software improves support without increasing the cost. It can help in sales support, marketing support, and customer support.
The benefits of using intercom are that it helps to automate the answers via the resolution bot. The software also helps measure the performance with the right resolution report. Intercom also helps provide the best customer experience by integrating the apps for example Shopify with the bots. The overall benefit of intercom is helping in conversational marketing and the right customer engagement process. The proactive live chat helps build the right relationship with the customer. The messages in the chat option can be customized and then sent as per the action and intent of the customer. Expand your market reach with our Intercom customers list.
- Number of Companies Using Intercom – 16,514
- Total Contacts Available – 53,340
Companies that use Intercom
| Company Name | Website | Revenue | Contact Info | Location |
| Buffer | www.buffer.com | $17 Million | (415) 349-1798 | United States |
| ghost | ghostlifestyle.com | $18 Million | (702) 620-9898 | United States |
| livestorm | www.livestorm.co | $7 Million | (857) 800-8217 | United States |
| Unity | www.unity.com | $1 Billion | (415) 539-3162 | United States |
| Yahoo | www.yahoo.com | $5 Billion | (408) 349-3300 | United States |
Companies Using Intercom, Market Share & Customers List
Live Chat Market Share (in %)
| Company Name | Market Share |
| Zendesk Chat | 31.64% |
| Tawk.to | 16.72% |
| LiveChat | 13.00% |
| LivePerson | 9.00% |
| Others | 29.64% |
Number of Intercom Customers Based on Different Selects
Intercom Customers by Industry
| Company Name | Market Share |
| Computer Software | 45% |
| Information Technology and Services | 13.3% |
| Internet | 11.2% |
| Marketing & Advertising | 6.5% |
| Recreational Facilities and Services | 5.6% |
| Financial Services | 4.5% |
| Real Estate | 3.7% |
| Retail | 3.7% |
| Hospital & Health Care | 3.5% |
| Education Management | 2.8% |
Records Available by Segment
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
| 53,340 | 53,340 | 41,922 | 48,768 |
List Of Companies Using Intercom (Sample Data)
| Company Name | Website | Address | Address 1 | City | State | Zipcode | Country | Phone Number |
| InterExchange, Inc. | https://www.interexchange.org | 1** Wa** Str**t | | New York | New York | 10005 | United States | (*12) 9**-0**6 |
| Tesorio Inc. | https://www.tesorio.com | *31 M**ten Ro** | | Burlingame | California | 94010 | United States | (6**) 7*2-57** |
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