Olark is the live chat software that helps improve the support and sales process. The solution can connect to the HubSpot, Salesforce, and MailChimp easily.
The features of Olark are it helps in customization, reporting, and automation. The Live Chat transcript is made up of the actionable product feedback. The solution gives the right feedback and information about each of the customers. Olark also helps engage customers on a real-time basis and keep the whole team on the right track. It also helps improve team performance.
The benefits of the Olark software are it helps drive the sales by tracking the right leads. It is simple and has the perfect pricing. Live chat software can be easily integrated with e-commerce platforms such as the Magento, Shopify, BigCommerce, and WordPress.
- Number of Companies Using Olark – 12,512
- Total Contacts Available – 43,041
Companies that use Olark
| Company Name | Website | Revenue | Contact Info | Location |
| Front app | www.front.com | $52 Million | (415) 680-3048 | United States |
| Go squared | www.gosquared.com | $8 Million | +44 20 0000 0000 | United Kingdom |
| Hubstaff | www.hubstaff.com | <$5 Million | (773) 860-4653 | United States |
| Links hospitality | www.linkhospitalitycorp.com | $5 Million | (305) 397-8281 | United States |
| Zapier | www.zapier.com | $72 Million | (877) 381-8743 | United States |
Companies Using Olark, Market Share & Customers List
Live Chat Market Share (in %)
| Company Name | Market Share |
| Zendesk Chat | 31.64% |
| Tawk.to | 16.72% |
| LiveChat | 13.00% |
| LivePerson | 9.00% |
| Others | 29.64% |
Number of Olark Customers Based on Different Selects
Olark Customers by Industry
| Company Name | Market Share |
| Computer Software | 21.5% |
| Retail | 20.4% |
| Information Technology and Services | 10.4% |
| Real Estate | 8% |
| Hospital & Health Care | 8% |
| Marketing & Advertising | 7.6% |
| Wholesale | 6.9% |
| Internet | 5.8% |
| Education Management | 5.7% |
| Automotive | 5.7% |
Records Available by Segment
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
| 43,041 | 43,041 | 33,875 | 39,556 |
Companies Currently Using Olark (Sample Data)
| Company Name | Website | Address | Address 1 | City | State | Zipcode | Country | Phone Number |
| AVTEC, INC | https://www.avtecinc.com | 1** In**va**on P**ce | | Lexington | Lexington | 29072 | United States | (*3*) 3**-5**5 |
| Front of the House | https://www.frontofthehouse.com | 76** Bi**ay** B**le**rd | | Miami | Florida | 33138 | United States | (**5) 75*-79** |
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