Salesforce Service Cloud is a #1 CRM platform for service that lets you engage and interact with users across various business channels and avenues be it on social media or the website. This helps businesses to manage customer issues from a single unified interface via desktop, laptop, tablet or a smartphone. With AI-powered insights, it helps managers optimize support teams with pre-built performance dashboards and apps. It offers a variety of integrations within salesforce products and third-party applications providers like Vocalcom, Desk.com, FinancialForce HCM, Five9, InGenius and many others. It is a highly personalized software which makes customers feel the priority no matter how many agents are available.
Salesforce Service Cloud comes under various plans like Lightning Essentials, Lightning Professional, Lightning Enterprise, and Lightning Unlimited. With this software, one can automate service processes, streamline workflows and experts to transform the agent experience. Some of the features of Salesforce Service Cloud include self-service, digital channels, field service, pricing, platform advantage and many. If you are on a lookout to get in touch with users of Salesforce Service Cloud and make the best use of services, our Salesforce Service Cloud customers list should be your prime choice.
- Number of Companies Using Salesforce Service Cloud – 6,341
- Total Contacts Available – 19,651
What Are The Name Of Companies that use Salesforce Service Cloud?
Below is the list of companies using Salesforce Service Cloud:
| Company Name | Website | Revenue | Contact Info |
| American red cross | www.redcross.org | $2 Billion | (202) 737-8300 |
| coca cola | www.coca-colacompany.com | $37 Billion | (404) 676-2121 |
| Facebook | www.facebook.com | $117 Billion | (650) 543-4800 |
| Carvana | www.carvana.com | $10 Billion | (480) 719-8809 |
| Activision | www.activisionblizzard.com | $9 Billion | (310) 255-2000 |
Companies Using Salesforce Service Cloud, Market Share & Customers List
Live Chat Market Share (in %)
| Company Name | Market Share |
| Zendesk Chat | 31.64% |
| Tawk.to | 16.72% |
| LiveChat | 13.00% |
| LivePerson | 9.00% |
| Others | 29.64% |
Number of Salesforce Service Cloud Customers Based on Different Selects
Salesforce Service Cloud Customers by Industry
| Company Name | Market Share |
| Computer Software | 37.7% |
| Information Technology and Services | 16.8% |
| Staffing and Recruiting | 11% |
| Financial Services | 10.2% |
| Hospital & Health Care | 7.2% |
| Computer Hardware | 4.7% |
| Management Consulting | 3.4% |
| Retail | 3.3% |
| Telecommunications | 2.9% |
| Real Estate | 2.8% |
Records Available by Segment
| Total Contacts | Total Postal Universe | Total Emails Available | Total Phone Numbers |
| 19,651 | 19,651 | 17,811 | 18,791 |
Companies Currently Using Salesforce Service Cloud (Sample Data)
| Company Name | Website | Address | Address 1 | City | State | Zipcode | Country | Phone Number | Employee Size | Revenue Size (USD) | SIC Code | SIC Industry |
| 99Perfume.com | www.99perfume.com | 65* M*di*on *ve | | Englishtown | NJ | 7726 | United States | (7*2) 7*2-1383 | *6 | *.2 M | 5122 | Wholesale-Drugs, Proprietaries & Druggists’ Sundries |
| Abbasoft Technologies | www.abbasoft.com | *3*7* Mill Creek Dr. | Suite 210 | Laguna Hills | CA | 92653 | United States | (***) 830-5**3 | * | *.2 M | 7371 | Computer Programming Services |
| Abel Womack Inc. | www.abelwomack.com | 1 Intern*tion*l W*y | | Lawrence | MA | 1843 | United States | (*78) *8*-**00 | *60 | *2 M | 5085 | Industrial Supplies |
| Absolutdata Analytics | www.absolutdata.com | 13** H*rbor B*y Pkwy #17* | | Alameda | CA | 94502 | United States | (5*0) 7*8-**22 | *57 | *1.4 M | 8732 | Commercial Nonphysical Research |
| Accurate Secretarial, LLC | www.accuratesecretarial.com | *136 N 51*t *t | | Milwaukee | WI | 53208 | United States | (608) **5-0*03 | *6 | *.2 M | 3634 | Electric Housewares and Fans |
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